We handle every
support ticket.
You handle zero.

AI closes 80% of tickets end-to-end. Trained humans handle the rest. Returns, refunds, exchanges, tracking — processed and closed. Not drafted. Not deflected. Done.

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200+ Shopify brands · 900+ stores with our data layer · 93% auto-resolution
Live support
AI agent
I want to return the blue shirt I ordered last week.
I see you usually order Large — this one was Medium. Sizing mix-up? I can swap it for the Large and ship today.
Oh wow, yes please!
Resolved in 47s · $45 saved from refund · You did nothing
AI agent
Where is my order? It's been 5 days.
Your order #4821 shipped via USPS Priority:
In Transit
Tomorrow by 5pm · 9405511899223
Perfect, thanks!
Resolved in 4s · You did nothing
Human agent
I received a DAMAGED product. Again. I've spent $2,000 with you this year.
Sarah joined · $2,180 LTV · 14 orders · full history loaded
I see both incidents and your loyalty. Full refund processed, express replacement today, and $30 credit. I'll follow up when it arrives.
$2,180 LTV customer saved · You did nothing
Human agent
Third time this serum arrived broken. The packaging is the problem.
Marcus joined · 3 incident history loaded
Three times is a pattern. I've flagged this to fulfillment with your case. Full refund plus $25 credit. I'll email you when the packaging fix ships.
Systemic issue flagged · Relationship saved · You did nothing
Trusted by 200+ Shopify brands
Top 10 DTC Skincare 12K tickets/mo
8-Figure Wellness 8K tickets/mo
Shopify Plus Fashion 25K tickets/mo
Premium Pet Brand 6K tickets/mo
DTC Electronics 15K tickets/mo
Luxury Home Goods 4K tickets/mo

Two products

Same AI. Same data.
You pick who handles the hard stuff.

Both products use the same AI and the same behavioral data. The only difference: who handles the 20% of tickets that need a human.

AI Employee

"I keep my team and they work smarter."

vs
Full Stack

"I don't have a support team anymore."

AI Employee

A new employee that does the work. Not a tool your team uses.

AI autonomously resolves the routine volume — the repetitive tickets that bury your team. When something needs a human call, it pings your team: "Order #4821 — $85 return. Approve exchange to size L?" They click Approve. Done. 10 seconds.

AI processes refunds, exchanges, cancellations — not just replies
Your team approves edge cases — 15 minutes a day, not 8 hours
Sales Agent available as add-on — 0% commission
AI knows what the customer browsed before they even open a ticket
Book a Demo

What your team does: Reviews and approves edge cases via Slack or email. They go from "doing support" to "approving decisions." Nobody gets fired. The work changes.

80%+

Tickets resolved by AI

Refunds, returns, tracking, subscriptions — processed and closed. No human involved.

15 min

Your team's day

Approve a few edge cases. That's it. Not 8 hours in the queue.

$8–18K

Revenue generated / mo

Return-to-exchange saves, cancel deflections, upsells during support. You keep 100%.

Pay per

resolution

Transparent. You only pay when a ticket actually resolves.

Full Stack

Recommended

We own your entire support operation. You own nothing.

Everything in AI Employee — plus our trained human agents for the 20% that needs a person. One vendor. One invoice. Support becomes a subscription, not a department you run.

Same AI — plus our humans for VIPs, complex returns, edge cases
No approval queue. No Slack channel. No decisions to make.
24/7 coverage. BFCM spikes don't change your bill.
One flat monthly price. Budget it like any SaaS subscription.
Book a Demo

What your team does: Nothing. Support is off their plate. Completely. Permanently. Check the dashboard once a week if you want. That's it.

0

Support hires needed

No hiring. No training. No scheduling. No turnover. No management.

24/7

Coverage

AI + our humans across time zones. No "we'll reply Monday."

77%

Cost reduction

vs. in-house team. Replace payroll + tools + overtime with one number.

Flat

monthly pricing

Predictable. Quoted based on your volume on a demo call.

Optional add-on

AI Sales Agent.
0% commission. You keep everything.

Product recommendations, cross-sells, and upsells during every support conversation. AI knows what each customer browsed, abandoned, and is likely to buy. Merchants typically generate $8–18K/month in new and saved revenue. 0% commission — every dollar stays yours.

Custom per volume
Simple tiered pricing
0% Commission
Book a Demo

How it works

Live in 5 minutes.
Smarter every day.

01

Connect your Shopify store

One click. We import your products, policies, order history, and brand voice. No CSVs, no engineers.

Setup in under 5 minutes
Workspace
Store Connected
Products (2,847) Synced
Policies Imported
Brand voice Learning…
02

AI goes live. Same day.

The 80% that buries your team — AI processes the action and closes the ticket. No human involved. That volume starts disappearing on day one.

Live on day one
Today's tickets
Return request — Order #482147s ago
AI resolved
Where is my order?12s ago
AI resolved
Damaged product — VIP2m ago
Human handling
Tickets needing you: 0
03

You stop thinking about support.

Our trained humans pick up VIPs, complex returns, and edge cases. You check a dashboard once a week if you want. Support is no longer your problem.

Full Stack: 0 hours/week. AI Employee: ~15 min/day.
This week
847
tickets resolved
0
tickets for you
4.8
avg CSAT
Estimated savings this month $10,240

The math

Your support team costs $22,500/mo.
EvoAI costs $2,999. Here's the math.

5 agents, 15K tickets/month. Real numbers from real merchants.

In-house team
$22,500/mo
  • 5 support agents ($17,500)
  • Management overhead ($2,000)
  • Hiring & turnover ($1,000)
  • Helpdesk software ($500–$5,000)
  • Business hours only
  • 1–2 languages
  • Revenue generated: $0
vs
EvoAI Full Stack
$2,999/mo
  • AI handles 80%+ of tickets
  • Our humans handle the rest
  • Zero hiring. Zero management.
  • 24/7 across every timezone
  • 95+ languages
  • Revenue generated: $17K+/mo
You save $19,500/month. Plus $17K+ in revenue your inbox never generated.

Built for every stakeholder

One decision. Three reasons to make it.

For the CFO

The financial case

  • Full ROI within 30 days. Most merchants pay back the setup in the first week.
  • Month-to-month. No annual lock-in on AI Employee. Cancel anytime.
  • If AI doesn't resolve 80%+ in 30 days, you pay nothing.
  • Every dollar you stop spending on tickets is a dollar you can put into product, marketing, or growth.
$19,500 avg monthly savings vs. in-house team
For the CEO

The strategic case

  • Support becomes a subscription, not a department. One number on the P&L. No headcount growth.
  • Scale without scaling support. 10x your ticket volume without hiring a single agent.
  • Most merchants redeploy $10K+/month from support into product, marketing, or growth.
  • Support stops being an operational bottleneck during launches, BFCM, and viral moments.
0 hrs/wk time you spend managing support (Full Stack)
For the CX Leader

The quality case

  • CSAT goes up, not down. Average scores increase from 4.2 to 4.8 after deployment.
  • Your role elevates. From queue management to CX strategy, brand experience, and revenue optimization.
  • AI handles the volume. You focus on the moments that build loyalty.
  • Every edge case comes to your team with full context — order history, customer LTV, browsing data, and a recommended action.
4.8 avg CSAT after EvoAI deployment
Pricing

Replace your support department.
Not your budget.

AI Employee

"I keep my team and they work smarter."

Custom

Per-resolution pricing · request a demo for details

Book a Demo
  • AI resolves 80%+ of tickets — every routine request, processed and closed autonomously
  • Edge cases go to your team via Slack or email with full context
  • Your team clicks Approve. AI executes. 10 seconds.
  • All channels: chat, email, WhatsApp, SMS, Instagram · 95+ languages
  • Sales Agent add-on available · 0% commission
  • Full dashboard, analytics, and financial guardrails

Your team goes from 40 hrs/week doing support to 15 min/day approving decisions

Both plans use the same AI and behavioral data. Sales Agent is an optional add-on — 0% commission, you keep 100% of every sale.

See Pricing
Trust & Security

Enterprise-grade from day one

Your customer data is encrypted, isolated, and
never used to train models. Period.

SOC 2 Type II

GDPR Compliant

256-bit Encryption

HIPAA Ready

99.99% Uptime SLA

FAQ

Questions about EvoAI? We have answers.

Five minutes. Connect your store and EvoAI imports your product catalog, policies, order history, and brand voice automatically. AI goes live the same day. On Full Stack, our human agents are trained on your brand within 48 hours.

Same AI, same data. The only difference is who handles the 20% that needs a human. AI Employee: your team approves edge cases — about 15 minutes a day, not 8 hours. Full Stack: our trained humans handle everything. You don't see tickets, you don't approve anything, you check a dashboard once a week if you want. AI Employee is for teams that want to keep control. Full Stack is for teams that want support completely off their plate. Sales Agent is optional on both.

It means the AI processes the actual action — not just a reply. Refund? Processed. Exchange? Shipped. Cancellation? Done. Subscription change? Updated. The ticket is closed. The customer got their answer and their outcome. No human typed anything.

On AI Employee: your team stops doing tickets and starts approving decisions. 15 minutes a day instead of 8 hours. They focus on VIP customers, CX strategy, and work that actually matters. Nobody gets fired — the work changes. On Full Stack: you don't need a support team. Period. Redeploy them to merchandising, CX strategy, or other high-value work.

Optional add-on for either plan. Priced based on conversation volume. Product recommendations, cross-sells, and upsells during every conversation. AI knows what each customer browsed, abandoned, and is likely to buy. 0% commission — you keep 100% of every sale. Request a demo for pricing details.

All of them. Chat, email, WhatsApp, Instagram, SMS. One AI, every channel your customers use, in 95+ languages. Auto-detected.

AI Employee uses per-resolution pricing — you only pay when a ticket actually resolves. Full Stack is a flat monthly fee with no per-ticket charges, quoted based on your volume on a demo call. Sales Agent is an optional add-on — 0% commission. Both plans include all channels, all languages, and the full platform. No seats. Request a demo for detailed pricing.

Every financial action has guardrails. On AI Employee: you set the rules — auto-approve below a threshold, review above it. On Full Stack: our human agents catch anything the AI is unsure about. Customers never notice the handoff. And if a resolution is reversed within 24 hours, you're not charged.

Don't cancel anything. Run EvoAI alongside your existing tools. AI handles 80% of tickets before they hit your helpdesk. Reduce agent hours immediately. When your contract expires, you don't renew.

See it on your store.

We'll connect your store and resolve your real tickets. Live. In front of you. No slides. No test data.