How it works
Live in 5 minutes.
Smarter every day.
Other platforms take 5 weeks to deploy. EvoAI takes 5 minutes. Connect your store, and AI starts resolving tickets the same day. Then it gets better, automatically.
Connect your store
One OAuth click. EvoAI imports your entire product catalog, order history, store policies, and customer data. No CSVs, no engineers.
- Products, variants & live inventory
- Return, shipping & refund policies
- Full customer order history
Set your brand voice
Define your tone, upload your knowledge base, set financial guardrails. EvoAI absorbs everything — no prompt engineering required.
- Brand voice & persona in natural language
- Knowledge base auto-ingestion
- Policy guardrails & escalation rules
Go live on every channel
Deploy once, serve everywhere. Chat, email, WhatsApp, Instagram, SMS — consistent experience across 95+ languages.
- Omnichannel from day one
- 95+ languages, auto-detected
- No-code embed in 2 minutes
Same AI. Same data.
The setup is the same.
What happens next is your choice.
Both products use the same AI, the same behavioral data, and the same capabilities. The only difference: who handles the 20% of tickets that need a human.
AI Employee
AI resolves 80%. Your team handles the rest.
"I keep my team and they work smarter." — Your support team goes from 40 hours a week doing tickets to 15 minutes a day approving decisions.
Ticket arrives
Customer sends a message on any channel — chat, email, WhatsApp, Instagram, SMS. EvoAI picks it up in under 2 seconds.
AI reads full context
Customer history, order details, browsing behavior, store policies, past interactions. AI understands the situation before responding.
AI resolves it
Every routine request — processed and closed autonomously. No human involved. 47 seconds average.
Your team approves
AI sends a message: "Order #4821 — $85 return. Approve exchange to size L?" Your team clicks Approve. AI executes. 10 seconds.
Tickets resolved by AI
Refunds, returns, tracking, subscriptions — processed and closed.
Your team's day
Approve a few edge cases. That's it. Not 8 hours in the queue.
resolution
Transparent. You only pay when a ticket actually resolves.
AI coverage
Every timezone, every language. AI never sleeps.
Full Stack
RecommendedAI resolves 80%. Our humans handle the rest.
"I don't have a support team anymore." — Everything in AI Employee, plus our trained human agents for the 20% that needs a person. One vendor. One invoice. Support becomes a subscription.
Ticket arrives
Same as AI Employee. Customer sends a message on any channel. EvoAI picks it up instantly.
AI reads full context
Same AI, same behavioral data, same intelligence. Every ticket gets the full picture before a response.
AI resolves it
Same autonomous resolution. The routine volume that fills your queue — gone. No human involved.
Our trained humans handle it
Not your team. Our team. Trained on your brand, policies, and voice. VIP saves, complex returns, emotional customers — handled with empathy. You never see it.
Support hires needed
No hiring. No training. No scheduling. No turnover.
AI + human coverage
Across every time zone. No "we'll reply Monday."
Cost reduction
vs. in-house team. Replace payroll + tools + overtime with one number.
monthly pricing
Predictable. Quoted based on your volume on a demo call.
Both products
What the AI handles — the routine.
These are the tickets that bury support teams. Repetitive, high-volume, and perfectly suited for AI. Resolved end-to-end — no human in the loop.
Returns & exchanges
Reads the order, checks your policy, calculates eligibility, offers exchange or refund, generates return label, creates replacement order — all in one conversation.
Order tracking
Pulls real-time carrier data, calculates estimated delivery, and proactively surfaces delays before the customer even asks.
Refund processing
Checks order status, verifies eligibility against your policy, processes the refund, and confirms with the customer — within your auto-approve thresholds.
Order modifications
Changes shipping address, cancels unfulfilled orders, modifies quantities, applies discount codes — all by talking directly to your store's API.
Product questions
Searches your catalog semantically. Understands "something warm for hiking" and surfaces the right products with pricing and availability.
Subscription management
Pauses, resumes, skips, cancels, or modifies subscriptions. Handles swap requests and frequency changes.
The result: your inbox hits zero.
Within the first week, this is what your support operation looks like.
for your team
rate
every timezone
to live agent
See it work on your real tickets.
We'll connect your store and resolve live tickets in front of you. No slides. No test data.
Book a Demo